Terms of Service

By creating an account or using Fraace, you agree to these terms and to our Privacy Policy. If you use Fraace on behalf of a company, you confirm you're authorized to bind that company.

These terms include the work assessment, matching, and data-use disclosures below. Accepting them does not grant optional quality measurement and AI training permission or replace the separate permissions requested before recording or processing an interview.

Fraace provides AI training lessons, proctored assessments, company project simulations, verified candidate profiles, and a marketplace where companies can find and engage talent. We may add, change, or retire features as the platform evolves.

You must provide accurate information, keep your credentials secure, and be the person your profile claims to be — identity verification is core to the platform. One account per person; you're responsible for activity under your account.

Ranks only mean something if they're earned. You agree not to cheat on tests, have someone else take them for you, plagiarize simulation work, or manipulate rank in any way. Proctored tests are recorded, and you consent to that recording when you start one. Violations can void results, and repeated or serious violations can end your account.

You own what you submit — your résumé, test work, and simulation projects. You grant Fraace a license to host, process, and display that content as needed to operate the platform, including showing your published profile and verified results to companies and improving lessons with anonymized, non-confidential insights.

Company registration is free; fees apply when engaging talent or enrolling employees in training, as described in your agreement with us. Specific engagements — hires, deployments, and training — may be governed by additional written terms, which take precedence for that engagement.

Fraace records lesson, test, and simulation progress separately from assessed work quality. Completing an activity, receiving banked platform points, or reaching a rank does not by itself establish competence or verified work for a particular role. Only permitted objective test results and finalized assessments of relevant Fraace work can support assessed performance. Work awaiting grading, attribution, or an applicable assessment policy remains pending.

We connect work products and their permitted supporting records to the person's own contribution and the work episode they describe. Multiple outputs, messages, or reviews about one task support the same episode; they do not become separate accomplishments. Independent episodes establish evidence coverage. Limited history means limited evidence, not poor ability or demonstrated inconsistency. Résumé claims, interview stories, and external experience remain self-reported or unverified context.

Role assessments distinguish work quality, role-specific Fraace verification, evidence strength, consistency on comparable work, and supported improvement. They use the applicable versioned assessment policy and its recorded role-catalog revision. Relevant assessed Fraace work must meet the role's qualifying standard; completion, points, external experience, and interview claims alone cannot qualify. If the necessary policy, finalized results, or evidence is unavailable, verification stays pending.

Public and participant reviews can contribute to the separate hiring assessment under its review rules. Banked platform points and hiring work assessments describe different things. Candidates can inspect their work evidence and role assessments through their account and request an explanation or review through support.

Candidates and managers complete a recorded video profile interview with microphone audio. With the permission requested in that flow, Fraace and its processing providers transcribe and interpret job-relevant answers, link extracted claims to their source, and present a short summary for confirmation. Unclear or unsupported information stays unknown. Confirming a summary does not independently verify a claimed accomplishment. Contact support to request correction or review.

The same interview also records your working-style position on each chemistry field, such as how you prefer to communicate or make decisions, together with the short personal quotes it is based on. By accepting these terms you agree that employers you are matched with, and for managers the candidates matched to your listing, can see that card and watch the recording through Fraace. They never see the transcript. Matched parties may rate how well the card matched what they found. You can ask for a top-up interview when new questions are added, and you can withdraw permission for a recording at any time from the interview page; confirmed recordings are kept for one year, as described below.

We compare the candidate's minimum job requirements with the company's, including work mode, employment type, location, salary, industry, relevant experience, and start date. Missing or undecided essential details stay pending. New introductions require compatible requirements, ready profiles, enabled matching, and no block in either direction. Eligible candidates are assessed for a displayed batch; eligibility alone does not create an application. Entering a displayed batch creates an application automatically, without a separate application click. Accepting an interview request remains your choice.

Qualifying relevant Fraace work can receive priority. Provisional profiles remain identified as such, and a company may exclude unverified profiles. Working-style comparisons and experimental persona simulations may provide separate compatibility indicators; generated behavior is not observed behavior by the real participants, and scores do not guarantee hiring or relationship success. Missing evidence is not filled with invented conclusions.

Candidates control matching availability in Settings → Account. Turning it off stops new introductions; existing applications continue unless withdrawn. Company pauses stop new introductions. A block stops future introductions and active interaction with that party. Removing a block does not reopen an application or remove the other party's block. Matched jobs and their available actions are accessible in Offers.

Participants may submit role-related interview feedback, report or dispute a hire, and provide private later-work check-ins. Missing feedback is treated as unknown. Authorized Fraace staff can review these records for the permitted hiring, support, dispute, and integrity purposes. Private feedback and check-ins are not public profile content.

An actual candidate–company hiring interview is distinct from the AI profile interview. Hiring interview recording requires both participants' advance permission through the recording-consent flow. Those recordings are private, accessible only to authorized admins for disputes, and excluded from transcription, AI analysis, chemistry scoring, persona simulation, and training. Manage recording permission and inspect your private feedback and check-ins through Settings → Privacy.

Fraace may ask for one separate combined permission to measure hiring quality and train or evaluate models intended to improve matching. Settings → Privacy shows the exact eligible source scope before you grant it: your confirmed profile and your own approved test results, together with associated interview feedback, hire reports, and private check-ins. The scope identifies source versions so permission for an earlier profile or set of results is not silently extended to new sources.

Private chats, notes, hiring interview recordings, and simulation work with unproven historical authorship are excluded. This permission does not restore sources withdrawn from matching. A new profile or additional sources require a fresh explicit grant. Signing up, accepting these terms, or leaving the consent box unchecked does not grant this optional permission. You can use Fraace without granting it.

You can revoke both purposes or exclude an individual eligible test result from future use through the consent controls. Withdrawal stops future use immediately; previously trained models require separate exclusion and retraining controls and are not instantly untrained. Learning datasets are retained for at most two years and remain subject to source expiry and withdrawal. Learned changes require validation against held-back outcomes and admin activation before affecting live matching; collecting data does not mean learned ranking is active.

Confirmed profile-interview recordings have a one-year retention period from original confirmation; permitted transcripts and derived profiles remain while the account is active. Closed applications and feedback have a two-year retention period from closure. Outcome records and learning datasets are capped at two years from their original collection, subject to earlier source expiry or withdrawal. Full generated persona dialogue is deleted after scoring; retained results contain the run count, short result, and score. Hiring dispute recordings expire 90 days after the meeting ends or is cancelled.

Account deletion stops access and future hiring use, with deletion of covered hiring data scheduled within 30 days. Physical removal includes storage and provider copies and may require retries; an access restriction is not proof that every copy is already erased. Any restricted retention exception must have an applicable purpose and period; retained audit or dispute records do not authorize renewed matching or training. Shared work and other service records are addressed in the Privacy Policy. Use Privacy settings or contact hello@fraace.com for access, export, correction, withdrawal, or deletion requests.

Don't misuse the platform: no unauthorized access, scraping, harassment, uploading unlawful content, or attempting to extract other users' personal data. Companies may use candidate information solely to evaluate and engage talent through Fraace.

Fraace is provided “as is.” We verify results diligently but don't guarantee employment outcomes for candidates or specific results for companies. To the maximum extent permitted by law, our liability is limited to the amount you paid us in the twelve months before the claim.

You can close your account at any time. We can suspend or terminate accounts that violate these terms. We'll update these terms as the platform evolves and change the date above when we do; continuing to use Fraace after changes means you accept them. Questions: hello@fraace.com.