Privacy Policy

Fraace operates a hiring platform where candidates train in AI skills, prove them through proctored tests and simulations, and are matched with companies. This policy explains what personal data we collect, how we use it, and the choices you have. For questions, contact hello@fraace.com.

We use personal data to provide and secure the service, verify identity and work, operate lessons, tests, simulations, messages, interviews, deployments, billing, and support, calculate and display rank, enforce platform rules, prevent fraud and abuse, comply with law, and improve Fraace. We use only data that is reasonably necessary and proportionate to those purposes.

We may use aggregated, anonymized, or deidentified information to understand product performance, improve lessons, and develop new features. When we use deidentified data, we commit not to try to reidentify it and require recipients to follow the same rule.

Candidate profiles are designed as credential surfaces. Depending on your profile settings and product context, companies or other candidates may see a masked identity, profession, industry, rank, points, selected experience information, last active status, profile photo, completed lessons, proven tests, projects, simulation history, and other proof-of-work signals. You can use candidate profile settings to hide your profile from discovery and to hide selected fields.

Companies do not receive raw proctoring footage through marketplace browsing. A company can contact a candidate only through Fraace messaging unless and until contact details are unlocked through the applicable product flow and candidate settings allow employer contact.

Fraace may use AI or automated systems to extract résumé fields, grade or help grade test responses, summarize simulation records for reviewers, support simulated AI teammates or world facts, sanitize content before publication, and generate candidate feedback. These systems may contribute to scores, points, rank, review routing, or eligibility signals. Fraace also uses human/admin review for flagged, borderline, low-confidence, disputed, or manually configured reviews.

If you believe an automated or AI-assisted result is wrong, you may request a review, correction, or explanation by contacting hello@fraace.com. Where applicable law gives you a right to opt out of certain profiling or automated decision-making, we will honor that right or explain why an exception applies.

Work progress, assessed quality, role verification, and evidence strength are separate signals. Completion and platform points alone do not establish role-specific verified work. We associate permitted evidence with its author and work episode; additional outputs about one task do not count as independent accomplishments. Résumé and interview claims remain self-reported context. Limited history is not evidence of poor ability. Missing assessment policies or evidence leave the relevant assessment pending.

With the permission requested in the profile-interview flow, we use job-relevant answers to prepare a source-backed summary for confirmation and compare both parties' requirements. Missing essential facts remain pending. A displayed eligible introduction creates an application automatically; the candidate chooses whether to accept an interview request. Availability and block controls are in Settings → Account. Actual hiring interviews are not transcribed or analyzed by AI; any separately permitted recording is restricted to admin dispute review.

Accepting the terms at signup acknowledges the service disclosures. It does not grant optional quality measurement and AI training permission. Settings → Privacy lets you review the exact eligible profile and test-result source versions before granting that combined permission, exclude individual test results, and revoke both purposes. New profiles or additional sources need fresh explicit permission, and a new grant cannot restore a withdrawn matching source. You can continue using Fraace without this opt-in.

Withdrawal stops future permitted use immediately. Existing trained models require exclusion/retraining controls rather than instant untraining. Collection does not imply learned matching is live: activation requires validation and admin approval. Separate recording permissions and your private hiring feedback and check-ins are also accessible from Privacy settings. The Terms of Service explain assessment, matching, data scope, and hiring retention in more detail.

Some company simulations become shared public proof-of-work records after the run ends. When a simulation requires this, candidates must consent before requesting a seat. The published record may include the run log, tasks, decisions, messages, deliverables, archived proofs, AI-workspace trails, outcomes, and review/audit signals. Fraace scrubs AI trails before publication and avoids serving live links into personal AI accounts, but candidates should not include private personal, company, or third-party confidential information in simulation work unless the product expressly asks for it.

We do not sell your personal data, and we do not share it for cross-context behavioral advertising. We share personal data with service providers and processors that help us run Fraace, including hosting, storage, authentication, logging, security, AI/extraction providers, payments, e-signature, email, and support providers when those services are enabled. We also share data with candidates, companies, graders, reviewers, and public viewers through the product surfaces described in this policy, and with authorities or other parties when required by law or necessary to protect rights, safety, security, or platform integrity.

We keep personal data for the periods described above and for as long as reasonably needed to provide Fraace, support verified results, resolve disputes, prevent fraud, maintain security, meet legal obligations, and enforce our terms. Deleting verification data may remove the verified results it supports. Shared simulation, contract, payment, security, and audit records may be retained, anonymized, or detached from your profile where deletion would affect other users, legal obligations, or credential integrity.

Depending on where you live, you may have rights to know whether we process your personal data, access it, receive a portable copy, correct it, delete it, opt out of sale, sharing, targeted advertising, or certain profiling/automated decisions, limit use of sensitive personal information, appeal a denied request, and be free from retaliation or discrimination for exercising privacy rights. Candidate accounts can download a machine-readable export from Privacy Settings. You can also make a request by emailing hello@fraace.com. We may need to verify your identity before acting on a request.

Texas residents may exercise rights under the Texas Data Privacy and Security Act, including access, correction, deletion, portability, opt-out rights for targeted advertising, sale, or certain profiling, appeal rights, and non-discrimination. Fraace does not sell sensitive personal data or biometric data.

California residents may have rights under the CCPA/CPRA if Fraace meets the law's applicability thresholds, including rights to know/access, delete, correct, opt out of sale or sharing, limit certain sensitive personal information uses, receive non-discriminatory treatment, and receive notices regarding automated decision-making where applicable. Fraace does not sell personal information or share it for cross-context behavioral advertising.

We use administrative, technical, and organizational safeguards appropriate to the nature of the data we hold. These include role-based access, private storage for résumés and test recordings, server-shaped public data routes, encryption in transit, file validation, and reviewer/admin restrictions for sensitive verification data. No system is perfectly secure, and you should keep your credentials confidential.

We'll update this policy as the platform evolves and change the date at the top when we do. Material changes will be announced in the product. See also our Terms of Service.